DELIVERY

At Kappy we take pride in despatching all orders placed before 13:00 Monday - Friday on the same day. If your order is placed after 13:00 on a Friday your order will be dispatched the following Monday (excluding bank holidays).

UK STANDARD DELIVERY

Courier: Royal Mail Tracked 48

Price: £4.99 (Free for all UK orders over €100.00)

Orders dispatched via Royal Mail's Tracked 48 Delivery generally take 1-5 working days to arrive. All orders placed before 13:00 are dispatched the same day.

UK STANDARD DELIVERY

Courier: Royal Mail Tracked 24

Price: £5.99

Orders dispatched via Roval Mail's Tracked 24 Delivery generally take 1-2 working davs to arrive. All orders placed before

13:00 are dispatched the same day.

 

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RETURNS

1. Please include a note into the return stating your order number, items returned, and reason for return.
2. You have 14 days from receiving your order to return your item.
3. The products you return must be in new and unworn condition with all the original packaging and tags still attached. We do not accept any item with any indication that it has been used. In such cases, the item will be returned to you.
4. We highly recommend you send your return via a tracked post such as Royal Mail as Kappy accepts no liability for any items lost in transit.
5.Returns should be sent to:Kappy Designs c/o Arena 170 Tarring Road, Worthing, West Sussex, BN11 4HG
6.be met by yourself unless items are damaged, in this instance, upon receipt of the return a refund of the carriage costs will be processed via your original method of payment.
7. Once we have received the return, please allow up to 2 working days for the refund to be processed. Depending on your bank/payment method, it can take up to 10 working days for the funds to become available.
8. In the event of a cancellation, the reversal of funds can take up to 3 working days, depending on your bank/card provider.
9. We are not able to process exchanges on returned items as we cannot guarantee the availability of an item once we have received your return. Please return your unwanted items and place a new order.
10. Please make sure you check the item/size and your contact/shipping information thoroughly before your order is placed.